What is this? An idea is a suggestion offered by someone in the extended community of the organization. An idea might be focused on sharing something that a customer likes, outlining an improvement that they are promoting, or even offering up a product or service enhancement that they would like to purchase.
In the case of an organizational Treetop, an idea can be the result of an unsolicited customer thought or the response to a question posed by the organization. For instance, a framing shop might have a standing Category for ideas called "Recent Trends in Framing" where users can post their thoughts over time. On the other hand, the framing shop may have a time-based ThinkUp called "Framing Ideas for the High School Hockey Championship Photo". This might only run for one week so the shop can get some quick ideas for the appropriate frame.
How do I do it? (All Users)
1. From the left hand vertical menu, select the Category or ThinkUp for which you would like to add an idea.
2. Make sure that you are logged in and then locate the button below the textual description labeled "Click here to share an Idea". Click this button to open the Idea Input area. If you click the button a second time, it will collapse the Idea Input area.
3. There is one field to fill in: the idea field. Share your idea!
4. Below the idea field, please notice the "+Notify Friends by Email". Click this link to expand the section. In the subsequent boxes, you can notify friends within BigTreetop about the idea that you are sharing, you can type in emails of people outside BigTreetop, and you can add a short message to accompany these emails.
5. Hit the button (share idea or cancel) of the action you wish to perform.
6. You are done. Now you can view your Idea, add a comment on an idea, or vote up or down on an idea within the list view.
How do I do it? (Admins only)
1. Make sure that you are logged in and then locate the "+Add Category / ThinkUp" text on the left hand side of the screen below the Active Ideas heading. Click it to open the Input area. If you click the "+Add Category / ThinkUp" again, it will collapse the Input area.
2. There are six fields to fill in: the suggestion type, the private check box, the idea title, the idea question to be answered, the idea description, and the end date of your ThinkUp (only available if ThinkUp is selected within the suggestion type dropdown). Fill out these fields.
3. Hit the button (save or cancel) of the action you wish to perform.
4. You are done. Now you can see the new Category or ThinkUp in the listing in the left hand navigation menu. You can always "Edit" or "Archive" a Promotion as appropriate. To do so, select the Category or Thinkup that you want to alter. In the title header bar, you will note that an "[edit]" link appears on the right hand side. This will allow you to change the fields or "archive" the Category / ThinkUp.
Tips: Private - For an organizational treetop, Private Categories or ThinyUps are only seen by TEAM members of the organization. No other users see these items. Private items can not be changed to become public items.
Archive - Once you archive a Category / ThinkUp, it remains available for viewing but no one is able to post additional content to this area.
